Courses at Angliss
Tourism
WSQ Tourist Guide Course SFW
As a key touch point for visitors to Singapore, the tourist guides main priority is to ensure a high quality and unforgettable destination experience for visitors. Tourist guides bring the destination and stories to life for visitors, provide warmth and the element of human touch.
WSQ Graduate Diploma in Tourism
Gaining management knowledge and valuable strategic insights into the increasingly complex and dynamic tourism industry are the hallmarks of our Graduate Diploma in Tourism
Advanced Diploma of Travel and Tourism Management
Course content includes development of a business plan looking at all aspects of business is a major focus of study with elective choices available during the course of study as well as developing the skills needed to run your own tourism business.
Hospitality
Advanced Diploma of Hospitality Management
The Advanced Diploma of Hospitality Management offers exceptional learning experiences for participants dedicated to a successful career in hospitality management. Setting you up for management roles across a range of venues and companies, you'll uncover the unique skill set required for delivering exceptional hospitality.
WSQ Specialist Diploma in Food Services
This diploma level course requires students to complete WSQ Competency Units. Best practices, strategic thinking and challenging the status quo will be incorporated into each of the units you will be studying
WSQ Graduate Diploma in Tourism
Gaining management knowledge and valuable strategic insights into the increasingly complex and dynamic tourism industry are the hallmarks of our Graduate Diploma in Tourism
WSQ Diploma in Hotel and Accommodation Services
WSQ Diploma in Hotel and Accommodation Services
Meetings and Events
Advanced Diploma of Event Management
The course content includes development of an event proposal and manage all aspects of the proposal based on their learning in key subject areas such as management, human resources, financial management, researching current event industry trends, event feasibility, marketing trends.
WSQ Diploma in Tourism (Events Management and Operations)
This course focuses on understanding the tourism industry, with a specific focus on the meetings, incentives, conferences and event industry and operations.
Short Courses
2022 Destination Singapore Training Program
This course is delivered as in an interactive program, focusing on understanding tourist needs, curating unique itineraries and developing your communication, presentation and customer service skills.
WSQ Implement Operations with Positive Service Experience
This course will provide your team members with the tools for the job - service excellence, communication team dynamics and how to implement changes are all explored.
WSQ Prepare Mise En Place for Food & Beverage Service
This course will provide you with the skills in identifying the different equipment and components in the dining environment, using these components to give customers an amazing experience, preparing for shift change-over and also cleanliness including personal hygiene.
WSQ Manage Customer Orders and Service
Learn to be the best host for your dinner parties, or jump into the exciting F&B career starting with hosting skills. This course provides you with the knowledge and skills in preparing to welcome guests, interacting with guests, taking F&B orders, clearing the dishes after meals and also how to “dabao” or store excess food and ingredients in a safe and hygienic way.
WSQ Respond to Service Challenges and Opportunities
Embrace excellence in service! Enhance Customer Service by building team confidence and resilience. Develop critical skills for staff in addressing challenges and delivering exceptional customer experiences.
WSQ Design the Desired Customer Experience
WSQ Design the Desired Experience takes a deeper step into customer service management and design, and inspires learners to see their internal customer service approach through a different lens.
WSQ Develop Organisational Strategy towards Service Excellence and Recovery
WSQ Workplace Safety and Health for Food & Beverage Operations
Enhance F&B safety with the WSQ Workplace Safety and Health course.Focus on prevention,escalate hazards to supervisors and drive process improvements - Learn to take a proactive approach for a safer future in F&B operations.
