William Angliss Institute

Short Course Calendar

About our Courses

We run on a “rolling calendar” so new classes are beginning all the time. Contact us for dates to find out when you can start.

Nearly all of our WSQ (Work Skills Qualifications)  short courses are part time, running two evenings a week, unless otherwise specified.

Each short course is one unit and upon successful completion you will recieve a WSQ Statement of Attainment (SOA).

Day Classes  9:00am to 6:00pm

Certificate Level
course  dates

Provide Go-The-Extra-Mile Service

8 Hours

23 July 2018

13 Aug 2018

24 Sep 2018

12 Nov 2018

Evening Classes  6:00pm to 10:00pm

Certificate Level
Class Dates

Promote Tourism

16 hours

3,8,10,15 Oct 2018

Advanced Certificate Level

Manage Service Performance

16 hours

19,21,26,31 Jul 2018

Define MICE and Events Industry

16 Hours

16,23,28,30 Aug 2018

Monitor Income and Expenses

24 hours

6,11,13,18,20,25 Sep 2018

Diploma Level
Overall Duration
CLASS dates

Manage Pricing and Revenue

32 hours


1,6,13,15,20 Aug 2018

Plan and Develop Proposal for Meeting & Convention Events

24 hours

7,14,19,21,26,28 Aug 2019

Develop Relationships with New Corporate Clients

25 hours

8,13,15,20,21,27,29* Aug 2018
(*1-hr session)

Establish Human Resource Management Plan

32 hours


1 Oct 2018

Hire Staff

24 hours


24 Oct 2018

Manage Training

24 hours

31 Oct

5,7,12,14,19 Nov 2018

Appraise/Evaluate Staff

16 hours

26,28 Nov 

3,5 Dec 2018