William Angliss Institute

Short Course Calendar

About our Courses

We run on a “rolling calendar” so new classes are beginning all the time. Contact us for dates to find out when you can start.

Nearly all of our WSQ (Work Skills Qualifications)  short courses are part time, running two evenings a week, unless otherwise specified.

Each short course is one unit and upon successful completion you will recieve a WSQ Statement of Attainment (SOA).

Day Classes  9:00am to 6:00pm

Certificate Level
Duration
course  dates

Provide Go-The-Extra-Mile Service

 

8 Hours

25 Jun 2018

23 Jul 2018

Evening Classes  6:00pm to 10:00pm

Certificate Level
Duration
Class Dates

Promote Tourism

16 hours

3,8,10,15 Oct 2018

Acquire Travel Industry Knowledge

20 Hours

23,28,30 May

4,6 Jun 2018

Provide Outbound Travel Packages, Products and Services

24 Hours

13,18,20,25,27 Jun

2 Jul 2018

Handle Air Ticketing Reservations

40 hours

9,11,16,18,23,25,30 Jul

1,6,8 Aug 2018

Advanced Certificate Level
Duration
cLASS DATES

Implement Loss Prevention

10 hours

31 May 

5,7* Jun 2018

(*2-hr session)

Supervise Staff

40 hours

12,14,19,21,26,28 Jun 

3,10,12,19 Jul 2018

Manage Service Performance

16 hours

26,31Jul 

2,7,Aug 2018

Define MICE and Events Industry

16 Hours

16,23,28,30 Aug 2018

Monitor Income and Expenses

24 hours

6,11,13,18,20,25 Sep 2018

Diploma Level
Overall Duration
CLASS dates

Manage Meeting

16 hours

4,9,11,16 Jul 2018

Manage Pricing and Revenue

32 hours

23,25,30 Jul

1,6,13,15,20 Aug 2018

Plan and Develop Proposal for Meeting & Convention Events

24 hours

16,18,23,25,30,Jul

1 Aug 2018

Develop Relationships with New Corporate Clients

25 hours

8,13,15,20,21,27,29* Aug 2018
(*1-hr session)

Establish Human Resource Management Plan

32 hours

5,10,12,17,19,24,26,Sep

1 Oct 2018

Hire Staff

24 hours

8,10,15,17,22

24 Oct 2018

Manage Training

24 hours

31 Oct

5,7,12,14,19 Nov 2018

Appraise/Evaluate Staff

16 hours

26,28 Nov 

3,5 Dec 2018