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Tourist Guides bring a destination to life for visitors, providing a personal connection to a destination's people, culture, history and future. A Tourist Guide is so much more than a book or an internet page can ever be. 

The WSQ Tourist Guide Course prepares you to become a Tourist Guide, Docent or Attractions Guide in Singapore or abroad. The course prepares participants in all key areas recognised as significant in tour guiding in Singapore. For those interested in becoming a licenced Tourist Guide in Singapore, this course is a pre-requisite to be able to take the Singapore Tourism Board (STB) Tourist Guide License assessment. Once that assessment is passed, you will be officially licenced to conduct tours in Singapore.

The WSQ Tourist Guide Course aims to equip learners with the skills and knowledge in promoting Singapore as a tourist destination. Learners will gain practical experience on writing tour commentary, conducting tours and liaising with tourists and visitors from all over the world.

THE ANGLISS EXPERIENCE

  • Learn from experienced tourism professionals, who are all experienced in the Tourism & Hospitality industry
  • Engage in in-depth discussions with other participants from a diverse range of industry backgrounds, and develop practical strategies for industry success
  • Experience the Angliss way of learning, where classes are brought to life through field trips, guest speakers and some fun along the way.
  • Become a William Angliss Alumni member with access to leading industry contacts and events

 

COURSE DETAILS

Course Reference No

CRS-Q-0041147-TOU

Course Intake

Part Time (Evening): Sep 2022 Day Class: Sep 2022

Course Funding Period

07 Jul 2020 to 04 Aug 2024

Course Duration

7 months (Full-time)

7 months (Part-time)

Average Teacher - Student Ratio

1 teacher to a maximum of 20 students.

Course Hours

The duration of the WSQ Tourist Guide Course is 196 hours:

  • Applied Learning - 184 hrs
  • Assessment - 12 hrs

 

Mode of Instruction

Instruction may include lectures, discussions, excursions, guest speakers, demonstrations, case-studies, practical exercises and activities.

 

Course Structure

In addition, there is a 2hr (nominal) assessment for each unit

 

 

 

SFw

TOU-TTO-3002-1.1 Tour Guide Operations (88 hours)
TOU-TTO-3003-1.1 Tour Leading Operations (96 Hours)

Elective Units

1 Unit Create Customer Experience (20 hours)

Assessment and Course Completion Criteria

 

Assessment

Competency Based Assessment for WSQ Tourist Guide Course may include:

  • Multiple Choice Questions
  • Practical Assessment
  • Role Plays
  • Oral Questioning
  • Case Studies
  • Written Questions

 

Course Completion Criteria

Attendance for WSQ Courses

  • Students are required to maintain a class attendance of 75% and above.

Unit Competency

  • Achieve 'Competent' for all units

 

Certification 

Upon successful completion of the WSQ Tourist Guide Course , participants will receive 3 WSQ Statement of Attainments (SOAs) and this is a pre-requisite in being eligible to take the Singapore Tourism Board (STB) Tourist Guide License assessment resulting in being officially licenced to conduct tours in Singapore.

 

 

Entry Requirements and Eligibility

Entry Requirement

  • Minimum 21 years old and above
  • GCE “O” Level pass in English (Min Grade B4) or workplace literacy skills at the proficiency level equivalent to WSQ WPL Level 6 as stated in the Employability Skills WSQ Framework (for applications of Tourist Guide Licence)
  • Basic knowledge of Tourism industry and organisational product and services
  • Preferably 1 year of working experience
  • Singapore Citizens, Permanent Residents and Work Pass holders in Singapore are eligible to apply for the WSQ Tourist Guide Course.

Fees

SkillsFuture Mid-Career Enhanced Subsidy: Singapore Citizens aged ≥ 40 years old - up to 70% of course fees.
SkillsFuture Credit: Offset against nett course fee - applied for by student before start of course.
PSEA: Funds in Post-Secondary Education Accounts (PSEA) may be able to be used to pay for approved programmes. This funding will offset against the nett course fee at the commencement of the course.
UTAP: NTUC members may enjoy up to 50%** unfunded nett course fee support of up to $250 each year for courses supported under UTAP. Members aged 40 and above can enjoy higher funding support up to $500 per individual each year, capped at 50% of unfunded nett course fees, for courses attended between 1 July 2020 to 31 December 2022. This funding is applied for by the student once the course has finished. Nett course fees are due prior to the start of the course.
Workfare Skills Scheme (WSS): Self sponsored Trainees may receive $6.00 per training hour, capped at 180 hours if their gross income is not more than $2,300.00 per month. Trainees may apply for this funding themselves once course has been fully  completed. All nett course fees are payable before the commencement of the course. Other terms and conditions apply.

Other charges

  • Fee Protection Insurance: Payable on 1% of nett course fee before GST.
  • Subject to eligibility terms and conditions. Please contact Student Services for further information.
  • Funding is subject to SSG’s prevailing corporate policies and final approval.
  • This fee table represents a common funding scenario of 50% funding. Please note that individual students may have differing funding approvals i.e. 50-70%.

WSQ Tourist Guide SFw

$5,650

WSQ Create Customer Experience

$528

Gross course fee

$6,178

Up to 50% SSG Grant

$3,089

Nett Course Fee (before GST)

$3,089

Nett Course Fee Payable (with 7% GST)

$3,305

Additional funding for Singaporeans aged ≥ 40 under Mid-Career Enhanced Subsidy Training Support For SMEs

$1,236

Nett Course Fee Payable (with 7% GST) after Additional Funding for Mid-Career Enhanced Subsidy Training Support for SMEs

$1,983