Course Description
Singapore boasts some of the regions' most well known Attractions. From internationally acclaimed Attractions to our cultural and historical sites, Singapore's Attractions are well visited by international tourists and our local population.
Attractions staff enjoy interesting and dynamic career pathways, from ticketing, sales & marketing, guiding, operations and exhibition design.
The WSQ Higher Certificate in Tourism (Attractions Management and Operations) course prepares you to work in Attractions and related Tourism industries and progress into higher levels in the future. Learners will gain practical experience on working in Attractions, understanding customer needs, creating customer experience and understanding operations on writing tour commentary, conducting tours and liaising with tourists and visitors from all over the world. If you would like to work in a fun industry, then this is the course for you.
THE ANGLISS EXPERIENCE
- Learn from experienced tourism professionals, who are all experienced in the Tourism & Hospitality industry
- Engage in in-depth discussions with other participants from a diverse range of industry backgrounds, and develop practical strategies for industry success
- Experience the Angliss way of learning, where classes are brought to life through field trips, guest speakers and some fun along the way.
- Become a William Angliss Alumni member with access to leading industry contacts and events
COURSE DETAILS
Course Reference No
TGS-2021006717Course Intake
18 Jan 2022Course Funding Period
09 Jul 2021 – 02 May 2023
Course Duration
Full Time - 1.6 months
Part Time - 3 months
Average Teacher - Student Ratio
1 teacher to a maximum of 20 students.Course Hours
The duration of the WSQ Higher Certificate in Tourism (Attractions Management and Operations) is 96 hours
Classroom Facilitated Training Duration – 68 hours
Practical Training Duration – 18 hours
Assessment Duration – 10 hours
MODE OF INSTRUCTION
Instruction may include lectures, discussions, excursions, guest speakers, demonstrations, case-studies, practical exercises and activities.
COURSE STRUCTURE
The training hours listed above do not include assessment hours/ nominal face-to-face assessment hours for all units are approximately 2 hours, with additional assessment preparation required outside of class time.
Core Units
Assessment and Course Completion
Assessment
Competency Based Assessment for this qualification includes Practical Presentation, Oral Questioning and Written Questions.
Course Completion Criteria
Attendance for WSQ Courses
- Student Pass Holders are required to maintain a class attendance of 90% and above as per Immigration & Checkpoints Authority of Singapore (ICA) requirements.
- Singapore Citizens, Permanent Residents and International students holding a DP/LTVP are required to maintain a class attendance of 75% and above.
Unit Competency
- Achieve 'Competent' for all units
Certification
Upon successful completion of this WSQ course, trainees will receive a WSQ Higher Certificate in Tourism (Attractions Management and Operations).
Entry Requirements and Eligibility
Entry Requirement
- Minimum 16 years old and above.
- WSQ ES Workplace Literacy and Numeracy (WPLN) Level 4 or equivalent (i.e. GCE 'N' Level Passes in English and Mathematics)
- Other qualifications may be reviewed on a case-to-case basis during the application
- English language proficiency - students must have a good command of written and spoken English, GCSE N Level pass in English or equivalent
- Suitability to industry demonstrated through attitude and knowledge of Tourism, Hospitality, Food and Beverage or Catering Services industries
- Interest and passion in the Tourism, Hospitality, Food and Beverage or Catering Services industry
Eligibility
Singapore Citizens, Permanent Residents and International Students are eligible to apply for the WSQ Higher Certificate in Tourism (Attractions Management and Operations)
For International Students
Minimum English Language Requirements
International students must have a good command of written and spoken English.
William Angliss Institute English Language entry requirements must be demonstrated by ONE of the approved list here.
Fees
Fees
Course Fees (Excluding GST)
The WSQ Higher Certificate in Tourism (Attractions Management and Operations) has the following course fees:
Increased funding of up to 70% may be available for Singaporeans aged 40 years old and above.
For more information, please click here and write in to check with us on your eligibility.
NTUC members enjoy 50% *unfunded course fee support for up to $250 each year when you sign up for courses supported under UTAP. NTUC members aged 40 and above can enjoy higher funding support up to $500 per individual each year, capped at 50% of unfunded course fees, for courses attended between 1 July 2020 to 31 December 2022.
Gross course fee
Eligible Singaporeans and PRs may receive up to 70% of course fees from SSG Grant
$2,304
