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The WSQ Certificate in Attractions is an Operations level qualification requiring students to complete 7 Competency Units (3 Core units and 4 Elective units) and attain at least 15 credits.

Students of the WSQ Certificate in Attractions will gain knowledge and become competent in skills from a broad range of highly-developed operational skills specific to the tourist attractions industry.

COURSE DETAILS

Course Reference No

CRS-Q-0025235-MF

Course Intake

Please contact us for our upcoming intakes

Course Funding Period

13 Aug 2019 to 10 Jul 2020

Course Duration

4 months (Full-time)

10 months (Part-time)

Average Teacher - Student Ratio

1 teacher to a maximum of 20 students.

Course Hours

The duration of the WSQ Advanced Certificate in Attractions is 256 hours:

  • Core - 106 hrs
  • Electives - 132 hrs
  • Assessment - 18 hrs

 

Mode of Instruction

Instruction may include lectures, discussions, excursions, guest speakers, demonstrations, case-studies, practical exercises and activities.

 

Course Structure

Core Units
A trainee must complete all 4 core units leading to at least 11 credits.

 

Elective Units
A trainee must complete at least 6 elective units leading to at least 16 credits.
In addition, there is a 2hr (nominal) assessment for each unit

Core Units

TH-BF-301C-0Monitor Income and Expenses (24 hrs)
TH-RM-301C-0Implement Loss Prevention (10 hrs)
TH-HRM-301C-0Conduct Orientation and Training (32 hrs)
TH-HRM-302C-0Supervise Staff (40 hrs)

Programme Delivery

TH-PDL-301E-0Monitor Tour Services (16 hrs)
TH-PDL-302E-0Monitor Programme Delivery (16 hrs)

Programme Development

TH-PDV-303E-0 Develop Public Tours (24 hrs)

Sales and Marketing

TH-SM-301E-0 Implement Marketing Strategies (40 hrs)
TH-SM-302E-0 Implement Media Activities (20 hrs)

Service Excellence

SVCF-IR-301C-1 Manage Service Performance (16 hrs)

Assessment and Course Completion Criteria

 

Assessment

Competency Based Assessment for the WSQ Advanced Certificate in Attractions may include Practical Performance, Role Plays, Oral Questioning, Workplace Observation, Written Questions, Industry Research Projects and/or feedback from workplace Supervisors.

 

Course Completion Criteria

Attendance for WSQ Courses

  • Student Pass Holders are required to maintain a class attendance of 90% and above as per Immigration & Checkpoints Authority of Singapore (ICA) requirements.
  • Singapore Citizens, Permanent Residents and International students holding a DP/LTVP are required to maintain a class attendance of 75% and above.

Unit Competency

  • Achieve 'Competent' for all units

 

Certification and Articulation

Certification
Upon successful completion of this WSQ course, trainees will receive a WSQ Advanced Certificate in Attractions

Articulation
For progression, participants can pursue the WSQ Diploma in Tourism (Managerial level).

 

Entry Requirements and Eligibility

Entry Requirement

WSQ Certificate in Attractions or
Two (2) years’ work experience at the operations level in the tourism sector or
WSQ ES Workplace Literacy and Numeracy (WPLN) Level 6 or equivalent


Eligibility

Singapore Citizens, Permanent Residents and International Students are eligible to apply for the WSQ Advanced Certificate in Attractions course.

Fees

Course Fees (excluding GST)

The WSQ Advanced Certificate in Attractions has the following course fees:

Gross WSQ course fee

$6,400

Less 90% SSG grant*

The SSG Grant may be applicable for Singaporeans and PRs

$5,760

Nett WSQ course fee

$640