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Gaining management knowledge and valuable strategic insights into the increasingly complex and dynamic food and beverage industry are the hallmarks of our WSQ Specialist Diploma in Food Services.

Participants will be prepared with highly developed capabilities and analytical skills that can be applied to a range of food and beverage service operations, including Hotels, Restaurants, Cruise Ships, Airlines, Catering Operations, Bars and Clubs.

This qualification provides management knowledge, technical skills and insights aimed at successful employment at senior management level in the future.

  • Learn from experienced tourism professionals, who are all experienced in the Tourism & Hospitality industry
  • Engage in in-depth discussions with other participants from a diverse range of industry backgrounds, and develop practical strategies for industry success
  • Experience the Angliss way of learning, where classes are brought to life through field trips, guest speakers and some fun along the way.
  • Becoming a William Angliss Alumni member with access to leading industry contacts and events

COURSE DETAILS

Course Reference No

CRS-Q-0032562-MF

Course Intake

Please contact us for our upcoming intakes

Course Funding Period

01 Jan 2019 to 07 Jun 2020

Course Duration

6 months (Full-time)

12 months (Part-time)

Average Teacher - Student Ratio

1 teacher to a maximum of 20 students.

Course Hours

The duration of the WSQ Specialist Diploma in Food Services is 336 hours, with 40 hours for assessment.

 

Mode of Instruction

Instruction may include lectures, discussions, excursions, guest speakers, demonstrations, case-studies, e-learning, practical exercises and activities.

 

Course Structure

Core Units
A trainee must complete all 10 core units leading to at least 30 credits.

The training hours do not include assessment hours/nominal face-to-face assessment hours for all units are approximately 2 hours, with additional assessment preparation required outside of class time

Core Units

FSS-PDV-5001-1.1Conduct Orientation and Training
FSS-CEX-5002-1.1Maintain Service Quality and Professional Etiquette
FSS-FIN-6002-1.1 Develop and Implement Budgets
FSS-SNM-6001-1.1Optimise Sales
FSS-PNI-5001-1.1Administer Purchasing and Receiving Procedures
FSS-FBS-5011.1.1Manage Customer Services
FSS-FBP-5015.1.1Manage Food and Beverage Operations
FSS-FBP-5014-1.1Manage Cost and Quality Controls
FSS-PDV-5003-1.1Conduct Staff Performance Assessment Process
SVCF-SI-502C01Innovate the Customer Experience

Assessment and Course Completion Criteria

 

Assessment

Instruction may include lectures, discussions, excursions, guest speakers, demonstrations, case-studies, e-learning, practical exercises and activities.

 

Course Completion Criteria

Attendance for WSQ Courses

  • Student Pass Holders are required to maintain a class attendance of 90% and above as per Immigration & Checkpoints Authority of Singapore (ICA) requirements.
  • Singapore Citizens, Permanent Residents and International students holding a DP/LTVP are required to maintain a class attendance of 75% and above.

Unit Competency

  • Achieve 'Competent' for all units

 

Certification and Articulation

Certification

Upon successful completion of this WSQ course, trainees will receive a WSQ Specialist Diploma in Food Services (Food and Beverage Service)

Articulation

Graduates of the WSQ Specialist Diploma in Food Services (Food & Beverage Service) may wish to apply for William Angliss Institute’s Higher Education program in Singapore or Australia upon completion.

Entry Requirements and Eligibility

Entry Requirement

William Angliss Institute accepts students on the basis of their demonstrated capacity to succeed and who meet the minimum requirements for the level of study and qualification being undertaken.

Entry requirements include:

  • Academic requirements - Admission is on the basis of academic merit where students have completed a GCSE N/O levels with at least 3 passes.
  • Industry experience - where possible, or in the absence of suitable academic requirements, students with a demonstrated attitude, skills and knowledge, developed through industry experience of 2 years may be suitable. Industries include Tourism, Hospitality, Food and Beverage, Catering Services.
  • English language proficiency - students must have a good command of written and spoken English, Their English language proficiency must meet international language standards for entry into Diploma qualifications. E.g. IELTS (Academic Module overall 5.5, no band below 5.0) or GCSE N/O Levels pass in English.
  • Suitability to industry demonstrated through attitude and knowledge of Tourism, Hospitality, Food and Beverage or Catering Services industries.
  • Interest and passion in the Tourism, Hospitality, Food and Beverage or Catering Services industry.



Eligibility

Singapore Citizens, Permanent Residents and International Students are eligible to apply for the WSQ Specialist Diploma in Food Services (Food & Beverage Service).

Course Fees (excluding GST)

The WSQ Specialist Diploma in Food Services (Food & Beverage Service) has the following course fees:

Increased funding of up to 90% may be available for Singaporeans aged 40 years old and above. For more information, please click here and write in to check with us on your eligibility.

Gross WSQ course fee

$10,315

Less 70% SSG Grant

Eligible Singaporeans and PRs may receive up to 70% of course fees from SSG Grant

$7,221

Nett Course Fee (including GST)

$3,312