William Angliss Institute

WSQ Advanced Certificate in Attractions

courses attractions W316andW135 700

Overview

The WSQ Advanced Certificate in Attractions is a Supervisory level qualification requiring students to complete 10 Competency Units (4 Core units and 6 Elective units) and attain at least 27 credits.

Students will gain knowledge and become competent in skills from a broad range of highly-developed supervisory skills specific to the tourist attractions industry.

Content
The WSQ Advanced Certificate in Attractions course includes coverage of essential financial, loss prevention, staff training and staff supervision skills. This WSQ course also provides a selection of supplementary knowledge (selected to meet industry and/or individual need) drawn from programme delivery and development, sales and marketing and service excellence.

Course Developer
This WSQ course has been developed by Skillsfuture Singapore and William Angliss Institute.

Entry Requirement

  • WSQ Certificate in Attractions or
  • Two (2) years’ work experience at the operations level in the tourism sector or
  • WSQ ES Workplace Literacy and Numeracy (WPLN) Level 6 or equivalent

Mode of Instruction
Instruction may include lectures, discussions, excursions, guest speakers, demonstrations, case-studies, practical exercises and activities.

Assessment
Competency Based Assessment for the WSQ Advanced Certificate in Attractions may include Practical Performance, Role Plays, Oral Questioning, Workplace Observation, Written Questions, Industry Research Projects and/or feedback from workplace Supervisors.

Course Completion Criteria
Attendance for WSQ Courses

  • Singaporean/PR - 75%
  • Foreigners - 90%

Unit Competency

  • Achieve 'Competent' for all units

Certification
Upon successful completion of this WSQ course, trainee will receive a WSQ Advanced Certificate in Attractions.

Articulation
For progression, participants can pursue the WSQ Diploma in Tourism (Managerial level).

No. of WSQ Units
10 Competency Units (4 Core units and 6 Elective units).

Duration of Course
The duration of the WSQ Advanced Certificate in Attractions is 272 hours:

  • WSQ course Core units - 106 hrs
  • WSQ course Electives - 146 hrs
  • WSQ course Assessment - 20 hrs

WSQ course assessment hours for each unit are approximately 2 hours.

Mode of Delivery
The WSQ Advanced Certificate in Attractions has two modes of delivery:

  • Part-time: 10 Months
  • Full-time: 4 Months

Average teacher-student ratio
1 teacher to a maximum of 20 students.

Target Audience
The WSQ Advanced Certificate in Attractions is suitable for:

  • Attractions Supervisor

Commencement Date
Please refer to our Academic Calendar for the latest commencement dates.

Course Fees (excluding GST)
The WSQ Advanced Certificate in Attractions has the following course fees:

Gross WSQ course fee $6,400.00
Less 90% SSG grant ($5,760.00)
Nett WSQ course fee $640.00

For information about contract and insurances please click here

Eligibility

Singapore Citizens and Permanent Residents are eligible to apply for the WSQ Advanced Certificate in Attractions.

List of competency units in Advanced Certificate in Attractions
Units  Credits 
CORE UNITS  
A trainee must complete all 4 core units leading to at least 11 credits   
TH-BF-301C-0 Monitor Income and Expenses (24 hrs)
TH-RM-301C-0 Implement Loss Prevention (10 hrs)
TH-HRM-301C-0 Conduct Orientation and Training (32 hrs) 3
TH-HRM-302C-0 Supervise Staff (40 hrs) 4
PLUS a trainee must complete 6 elective units leading to at least 16 credits  
PROGRAMME DELIVERY  
TH-PDL-301E-0 Monitor Tour Services (16 hrs) 2
TH-PDL-302E-0 Monitor Programme Delivery (16 hrs) 2
PROGRAMME DEVELOPMENT  
TH-PDV-303E-0 Develop Public Tours (24 hrs) 3
SALES AND MARKETNG  
TH-SM-301E-0 Implement Marketing Strategies (40 hrs) 4
TH-SM-302E-0 Implement Media Activities (20 hrs) 2
SERVICE EXCELLENCE  
SVCF-IR-301C-1 Manage Service Performance (16 hrs) 3

The training hours listed above do not include assessment hours/Nominal assessment hours for all units are approximately 2 hours.