Course Description

Team members equipped with the knowledge of how to communicate effectively and the confidence to use those skills, are critical to the success of your organisation. Our customers have unlimited choice on where to stay, dine, visit and play in Singapore, and outstanding service is key to creating memorable experiences that ensure repeat or word of mouth business.

This course will provide your team members with the tools for the job - service excellence, communication team dynamics and how to implement changes are all explored. Our trainers are Tourism & Hospitality professionals experienced in the industry and in delivering meaningful, enjoyable training.

The Angliss Experience

  • Learn from experienced Tourism and Hospitality professionals
  • Engage in in-depth discussions with other experienced participants and develop practical strategies for industry success
  • Becoming a William Angliss Alumni member with access to leading industry contacts and events

Class Date
Thursday, 29 July, 9:00am - 6pm

Course fee per trainee (excluding GST)
$150 (before funding)

Please send your enquiry to: